Getting the right resources, skills, and tools to the right location on time is critical for modern asset operators and service providers. SAP Field Service Management provides the capabilities and features to allow complex automation of scheduling work, equipping dispatchers with the knowledge to focus on priority, exceptions, and higher-value tasks. During this session, your hosts will address this important area within a business process model of IPSEC (Initiation, Planning, Scheduling, Execution, and Close) and focus on the final elements of planning through to initial work start. 

Key topic areas you will explore:

• Hear the value proposition for SAP Field Service Management 
• View an extensive product demo highlighting the most recent features and capabilities 
• Discover the extensibility of SAP Field Service Management and automation approaches 
• Takeaway roadmap highlights and a sneak preview of planned innovations 

This workshop is ideal for those who wish to deep dive on maintenance dispatch, planning and scheduling.

Workshop Facilitators: Friederike Mundt, SAP | Paolo Manfrin, SAP