"Achmea started implementing SAP Business Integrity Screening (BIS) in 2014 as a baseline application in order to help detect risk and compliance issues involved at all the key touch points of the customer journey. Key to the start of the project, was to set up a BIS framework to which each of their insurance products, whether it be car or travel insurance, can easily connect. The team ensured the application was embedded in the online underwriting and claim process as well as implementing a third functionality of mass detection which the company uses to screen and control their portfolio..."