Getting the right resources with the right equipment and parts to the right location at the right time is critical for modern Utility, Oil field services, and energy companies.   SAP’s Field Service Management (SAP FSM) and Resources Scheduling (RSH) solutions provide the capabilities and features to allow complex automation of scheduling work, allowing dispatchers to focus on priority, exceptions, and higher-value tasks. 

During this session, your hosts will address this important area within a business process model of IPSEC (Initiation, Planning, Scheduling, Execution, and Close) and focus on the final elements of Planning through to the initial work start.

• Capability & Process context review of SAP’s Maintain & Operate
• Review of Planning input to Scheduling and SAP FSM/RSH solutions scope with demos
• Review of SAP FSM/RSH features and capabilities with demos
• Extensibility of the SAP FSM/RSH solution and automation approaches and options
• Dispatch and the SAP Mobile Experience